911 Restoration of North Texas Opens to Serve the Region with Faith, Family, and a Commitment to Helping Others

Haslet, TX (FreePR.org) -- 911 Restoration of North Texas has officially opened to provide 24/7 emergency property damage restoration services to homeowners and businesses across the North Fort Worth region. Founded by husband-and-wife team Rachel and Chris, the company brings years of restoration, water systems, logistics, and safety experience to communities throughout North Texas.

Built on a foundation of faith, family, and service, the new restoration business was created with a clear purpose: helping people recover during some of the most stressful moments of their lives.

“Restoration is one of the few industries where you can truly make a difference in someone’s life during a difficult time,” said Rachel. “When someone experiences water damage, fire damage, or mold, they’re often overwhelmed and unsure where to begin. Our goal is to step in, bring order to the situation, and help them move forward.”

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Serving Communities Across North Texas
911 Restoration of North Texas serves residential and commercial customers across the rapidly growing North Fort Worth region, including communities throughout:
• Tarrant County
• Denton County
• Wise County
• Parker County
• Cooke County
• Johnson County

North Texas continues to be one of the fastest-growing regions in the United States, creating increased demand for reliable restoration services that can respond quickly when disasters occur.

“Our goal is to be the trusted partner that homeowners, property managers, and businesses call when something goes wrong,” Rachel said.
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Addressing North Texas Property Damage Challenges
Severe weather events are a common cause of property damage throughout the region. Heavy storms, hail, flash flooding, and roof leaks often lead to water intrusion that can quickly result in mold growth or structural damage if not addressed immediately.

Older homes can also experience plumbing failures and moisture issues, while multifamily housing and commercial buildings sometimes face large-scale water losses related to plumbing systems or HVAC equipment.

The company offers comprehensive restoration services including water damage mitigation, mold remediation, fire and smoke cleanup, biohazard remediation, and reconstruction services.
“Our focus is fast response and clear communication,” Rachel explained. “Customers should never feel confused or left in the dark during the restoration process.”
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Experience Built Across Multiple Industries
Rachel brings extensive experience in the restoration and water services industries. Before launching the company, she worked for a local water company, a plumbing company, and multiple restoration providers. Those roles provided hands-on experience in water mitigation, mold remediation, estimating, project management, and working directly with homeowners and insurance carriers.

That experience also provided insight into how restoration projects should be managed from the initial emergency response through mitigation and reconstruction.

Chris brings more than 20 years of experience in transportation and logistics, where reliability, timeliness, and safety were essential to daily operations. Earlier in his career, he worked as an apprentice in the plumbing industry, gaining experience with installation and repair work in residential and commercial environments.

Later transitioning into a safety leadership role, Chris earned several safety certifications and developed expertise in operational compliance and workplace safety.

“Being on time and operating safely are principles we carry into every project,” Chris said. “Those values matter even more when people are depending on you during an emergency.”
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A Highly Trained Team
At launch, the company employs a team of five staff members including sales representatives, project managers, and technicians. This structure allows the company to respond quickly while maintaining strong oversight on every project.

Team members hold several industry-recognized certifications through the Institute of Inspection Cleaning and Restoration Certification, including:
• Water Damage Restoration Technician (WRT)
• Applied Structural Drying (ASD)
• Fire and Smoke Restoration Technician (FSRT)
• Applied Microbial Remediation Technician (AMRT)
• Commercial Drying Specialist (CDS)
• Trauma and Crime Scene Technician (TCST)

The company also holds mold remediation licensing through the Texas Department of Licensing and Regulation and maintains certification through the United States Environmental Protection Agency Lead-Safe Renovation, Repair and Painting Program.

These credentials ensure that restoration work follows established industry procedures and safety standards.
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A Full-Service Restoration Partner
911 Restoration of North Texas focuses on three core principles: speed, communication, and integrity. The company manages the entire restoration process from emergency response through repairs and reconstruction when needed.

This approach allows property owners to work with a single company instead of coordinating multiple contractors.

“Restoration projects can feel overwhelming,” Rachel said. “Our job is to guide customers through the process, keep them informed, and make sure the work is done the right way.”
To support fast response times, the company has technicians positioned throughout the territory so crews can reach customers quickly when emergencies occur.
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Giving Back to the Community
Community service is an important part of the company’s culture. The team recently sponsored a table at a local Meals on Wheels fundraising event and plans to volunteer with the Tarrant Area Food Bank in the coming months.

The company also encourages employees to volunteer regularly by organizing quarterly service events and paying staff for their volunteer time.

“We believe businesses should play an active role in strengthening the communities they serve,” Rachel said. “Giving back is part of who we are.”
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A Woman-Owned, Family-Led Business
911 Restoration of North Texas is a woman-owned company operated by a husband-and-wife leadership team. Their combined experience in restoration operations, water systems, logistics, safety management, and customer service allows them to lead the company with a balanced approach focused on professionalism, accountability, and care.

Guided by faith-based values, the company places strong emphasis on integrity, compassion, and supporting customers during difficult situations.

“Our mission is not just to restore properties,” Rachel said. “It’s to help people recover and move forward.”

For service inquiries or more information, contact 911 Restoration of North Texas at 817-380-9647 or visit 911restorationnorthtexas.com/
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Media Contact
Aria Mehendale
Marketing Manager
911 Restoration
aria.m@911restoration.com
818-699-9320

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